Terms and Conditions


GENERAL

We are operating as a 3rd party company and as such, we are not affiliated with any of the network providers, smartphones, cellular device or any other handset manufacturers. All logos, images and trademarks are copyright of their respective owners.

We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by these latest terms and conditions.

REFUND POLICY

In a situation where a code cannot be calculated or found for your mobile device, a refund will be issued 100%

99% of the time a code will be found and will unlock your device flawlessly. In there rare instance the unlock doesn't work and we insist the unlock code is correct, video proof will be required of you:

1. Pressing *#06# clearly showing the IMEI number of your device

2. Inputting the unlock code provided in our device

3. No video evidence is provided in which the code did not work

4. The unlocking service was purchased else where

5. Retrieval of the unlock code exceeded our stated average turnaround time. In most instances we are very accurate or even faster with the turnaround times, however there may be contingencies in which causes a delay.

6. Your device was successfully unlocked, but the network you wish to use the phone on is not compatible. It is the buyers responsibility to make sure the device you wish to unlock will be compatible with the simcard and network you are trying use.

*If you have an error with the code or are unsure about unlocking your device please contact us immediately for support as our main goal is to unlock your device.

Please allow up to 7 days for the refund to show up on your account.

PRIVACY

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We will never collect sensitive information about you without your explicit consent. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If you have any questions/comments about privacy, please review the full privacy statement and do not hesitate to contact us.

Please note that we may occasionally we may e-mail promotions and special offers to your e-mail address which you may easily opt out of by sending in an request to exclude you from our mailing list.

OUR SERVICE, BUSINES HOURS AND TURNAROUND TIMES:

While most of our services are instant and can be returned in a matter of minutes please note that we do not keep stock of all unlock codes for delivery. There are simply too many codes for us to keep track and handle. We operate 7 days a week from 10M to 9PM. Depending on the method for retrieving your unlock code, times may vary for turnaround times. Therefore, please allow a minimum of 24 hours for us to process your code regardless of the specified delivery time. You can rest assured that we will do all we can to find your code and fulfill the order as fast as we can but ask for your patience if this should be the case

While our Remote IMEI Unlock Codes are easy and safe to use, please use at your own risk. We are not liable if you damage your handheld device from improper use.

HARDLOCKING YOUR DEVICE

Before you purchase one of our unlock codes, it is up to you as the purchaser to check to see if your device is already hardlocked. Hardlocked means your device will be unable to accept one of our "working unlocking codes" as you are out of attempts. Depending on the manufacturer of your device you may have 3-10 tries. We will not refund you if your device is already hardlocked and you have already purchased a code.

Find Unlock Codes for your Mobile Phone today!






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